A front desk that answers while you treat patients.
Replies to patient questions, books appointments and sends reminders on your clinic's WhatsApp, in English, Hindi and Hinglish.
7-day trial. Your team can take over any chat.
- Works with WhatsApp
- English
- Hindi
- Hinglish
- For local clinics
AnytimeDesk
Hi, do you do braces? Clinic kab khulta hai?
11:42 pm
Yes, we offer braces. The clinic opens at 10 am tomorrow. Would you like us to request a consultation slot?
Haan, kal shaam ko
Noted. Our team will confirm a time with you first thing in the morning.
Six things that happen while you're with a patient.
None of these are unusual. They are what a WhatsApp inbox looks like when the whole clinic is busy.
Messages pile up while you treat patients
WhatsApp enquiries arrive all day. While you're chairside, messages sit unanswered and some patients move on.
After-hours enquiries wait until morning
A message at 9 pm about a root canal does not wait until the clinic opens. By then, the patient may have booked elsewhere.
The same questions all day
Fees, timings, location and services. Your receptionist answers them again and again instead of looking after patients in the chair.
Empty chairs from no-shows
Patients forget or do not confirm appointments. Without reminders, chairs sit empty and revenue slips away.
Booking takes too many messages
Finding a slot becomes a back-and-forth. Patients wait, and your team spends time coordinating instead of caring for patients.
Google reviews get forgotten
Asking every patient for a review is the first thing to slip when the day gets busy, and easy five-star reviews slip away with it.
How it works
No new app for patients. They message the WhatsApp number they already have; we handle the setup and the replies.
- 01
We set it up
We configure your clinic's details with you: fees, timings, services and practitioners. Patients keep messaging the WhatsApp number they already use.
- 02
Patients just message
The assistant replies in English, Hindi or Hinglish and guides patients to book, reschedule or cancel, without giving two patients the same slot.
- 03
You stay in control
Every chat sits in one dashboard. Staff can read every conversation and take over at any time. Urgent or unclear messages are handed over.
A narrow, careful set of jobs.
Everything the assistant does is limited to your clinic's own information and approved actions.
Answers common questions
Replies using only your clinic's information: fees, timings, location and services.
Understands English, Hindi and Hinglish
Patients can type naturally, in the words they already use.
Books, reschedules and cancels in chat
Checks every booking request so two patients are not confirmed for the same slot.
Sends appointment reminders
A reminder before the visit helps reduce no-shows and keep chairs filled.
Requests reviews after visits
After a completed visit, the assistant can send a Google review request.
Staff see every chat
All conversations sit in one dashboard, and staff can take over at any time.
Tracks every inquiry and its status
Every conversation has a status, so nothing gets forgotten between messages.
Follows up on unfinished treatment
Patients who left treatment unfinished can receive a careful follow-up.
Sends a weekly summary
A short report shows what happened at the front desk each week.
Three languages. One front desk.
Patients type the way they already talk. The assistant answers in the same language and hands over when it should.
English
- Patient: Hi, do you do root canals? What does it cost?
- Assistant: Yes, we do root canal treatments. The fee depends on the tooth; standard root canals start at ₹3,500. Would you like a consultation?
- Patient: Tomorrow at 4 pm is fine. Thanks.
- Assistant: Tomorrow at 4 pm is free. Shall I confirm it?
Hindi
- Patient: नमस्ते डॉक्टर, रूट कैनाल करवाना था। खर्च कितना आएगा?
- Assistant: नमस्ते! रूट कैनाल का खर्च ₹3,500 से शुरू होता है। क्या आप कल का अपॉइंटमेंट बुक करना चाहेंगे?
- Patient: हाँ, कल शाम 4:00 बजे का कर दीजिए।
- Assistant: कल शाम 4:00 बजे का स्लॉट खाली है। क्या इसे बुक कर दूँ?
Hinglish
- Patient: Hi, root canal ka kya charge aayega?
- Assistant: Root canal ka cost tooth ke hisaab se ₹3,500 se shuru hota hai. Kya aap appointment book karna chahte hain?
- Patient: Haan, kal 4:00 pm ka fix kar do.
- Assistant: Kal 4:00 pm ka slot free hai. Confirm kar dein?
Example conversations. Your clinic sets its own fees and availability.
Where the line is drawn.
Dentists worry about automation making clinical calls. Here is where the line is drawn.
The assistant
- No clinical advice. It never diagnoses or recommends treatment.
- Urgent means a human. Pain, swelling, bleeding and unclear messages go to your staff.
- You keep control. Staff can take over any conversation at any time.
- Inside WhatsApp rules. It replies within the 24-hour window; outside it, only approved templates are sent.
Your staff
- Step in at any time. A receptionist can take over without waiting for the assistant to finish.
- Handle the human calls. Clinical questions, complaints and emergencies come to your team.
- Set the boundaries. You choose the information and actions the assistant may use.
- Keep the final word. Your team can review and change any appointment.
Simple pricing
Setup once, then a monthly fee. Meta's WhatsApp message fees are charged at cost where they apply.
One-time setup
Clinic details, fees, timings, services and practitioners configured with you.
On request
On request
Message fees
Charged at cost by Meta where they apply. We do not mark them up.
At cost
Find out how many patients you're missing
Share a few details. We'll go through your last month of inquiries and unfinished treatments with you and show what they're worth. It's free and takes about 30 minutes.
Frequently asked questions
Short answers to the things clinic owners ask us before a pilot.
How long does setup take?
Most clinics are ready in a few days. We configure your details with you and test the replies before patients use them.
Does it give medical advice?
No. It answers from your clinic's approved information and passes clinical, urgent or unclear questions to your staff.
How are Hindi and Hinglish messages handled?
Patients can type in English, Hindi or Hinglish. The assistant replies in the language they used.
Can two patients get the same slot?
The assistant checks each booking request before a slot is confirmed. Your team can review and change any appointment.
How do reminders work?
The assistant sends a WhatsApp reminder before the appointment, using an approved template when needed.
Can staff take over a conversation?
Yes. Staff can read every chat and take over at any time. The assistant stops while a person is handling the conversation.
Can we use our current WhatsApp number?
Yes. Patients keep messaging the number they already use, and we set up the connection with you.
Where is patient data kept?
Each clinic's data is kept separate. Patients can opt out, and our privacy policy explains how data is handled.
What does it cost?
Setup and monthly pricing are on request. Meta's WhatsApp message fees are charged at cost. Ask us for a quote after a short conversation about your clinic.
How do I cancel?
Message us before your next monthly cycle and we will help you stop the service.
Give your front desk a second pair of hands.
Set up in days. Patients get answers in the language they used, and your team keeps the final word.